Online shopping sites in Kenya have become increasingly popular due to better internet access, smartphone use, and busy lifestyles. Platforms like Jumia, Kilimall, and Jiji offer convenience, variety, and fast delivery.
From groceries and electronics to fashion and furniture, Kenyans now enjoy shopping at the click of a button. Here’s a breakdown of the leading platforms that serve this growing demand.
Comparison Table of Top Online Shopping Sites in Kenya
Shopping Site | Main Products | Special Feature | Delivery Options |
---|---|---|---|
Jumia | Electronics, Fashion, Groceries | Flash Sales & App-Only Deals | Nationwide Delivery |
Kilimall | Mobile Devices, Fashion, Home Goods | Free Delivery in Select Areas | Same-Day & Next-Day Options |
Shopit | Laptops, Office Supplies | 13+ Years Trusted Service | Fast Delivery in Nairobi |
Jiji | Vehicles, Electronics, Furniture | Buy Direct from Sellers | In-Person Pickup |
Carrefour | Groceries, Electronics | Reliable Retail Brand | Online & In-Store Delivery |
1. Jumia – Kenya’s E-commerce Giant
Jumia is one of the most recognized online shopping sites in Kenya. It covers nearly every category—from electronics to household products. Customers love the app’s exclusive deals and reliable customer support.
2. Kilimall – Great for Electronics and Fashion
Kilimall is a reliable platform offering low prices, frequent flash sales, and a clean user interface. It’s especially popular for smartphones, clothes, and TVs.
3. Jiji – The Go-To for Second-Hand Deals
Jiji operates as a classifieds website where people post items for sale. It’s great for those seeking used cars, furniture, or home appliances at fair prices. Direct messaging between buyer and seller makes the process fast.
4. Shopit – Trusted for Office Equipment and Laptops
Shopit is well-regarded for genuine tech products. It’s ideal for buying printers, routers, or work-from-home tools. With over 13 years in business, its reputation for quick delivery and support stands out.
5. PigiaMe – Kenya’s Popular Marketplace for Used Goods
Similar to Jiji, PigiaMe focuses on user-to-user sales. It also features services like job ads, rentals, and professional listings. Its detailed filters make it easy to find what you need locally.
6. Carrefour – Supermarket Shopping Online
Carrefour now offers full e-commerce support for groceries and electronics. It’s perfect for daily essentials, with regular promotions and convenient delivery in cities like Nairobi and Mombasa.
7. Avechi – Specializing in Electronics
If you’re looking for smartphones and laptops, Avechi is a top pick. It stocks international brands like Xiaomi, Samsung, and OnePlus. You can also pre-order new tech items with fast shipping.
8. Greenspoon – The Ethical Grocer
Greenspoon delivers fresh, organic, and locally sourced groceries. Their delivery is fast—sometimes under 90 minutes. It’s ideal for customers who value health and sustainability.
9. MyBigOrder – The Evolving E-commerce Hub
MyBigOrder brings together sellers from different niches. It offers clothing, gadgets, and household items. The platform is still growing, but its mobile-first approach appeals to younger users.
10. Ubuy – International Shopping at Your Fingertips
Ubuy connects Kenyan shoppers with goods from abroad. From American fashion to tech gear, it expands shopping horizons without needing a freight forwarder.
What to Look for in a Kenyan Online Shopping Site?
- Product Variety – More choice means better satisfaction.
- Delivery Speed – Next-day or same-day delivery is now common.
- Return Policy – Always check if the site supports easy returns.
- Customer Reviews – A site with high ratings builds trust.
- Mobile App – A good app ensures smoother shopping on the go.
Are Online Shopping Sites in Kenya Safe?
Most major platforms use secure payment gateways and offer buyer protection. However, always double-check seller ratings and avoid direct M-Pesa payments outside official channels.
FAQ – Common Questions About Online Shopping in Kenya
Which is the best online shopping site in Kenya?
Jumia ranks highest for product range, app performance, and delivery reach.
Can I return items bought online in Kenya?
Yes. Sites like Jumia, Kilimall, and Carrefour offer return policies, usually within 7–14 days.
Are there online supermarkets in Kenya?
Yes. Greenspoon and Carrefour are great for groceries and home essentials.
Do these platforms accept M-Pesa?
All major platforms in Kenya accept M-Pesa and offer cash-on-delivery options.
Can I buy international products from Kenya?
Yes. Platforms like Ubuy and Avechi allow you to order global brands.